At PowerShift Collective, we are committed to creating meaningful, supportive experiences for every participant.

1:1 Divorce Coaching: We are committed to providing a supportive and transformative 1:1 coaching experience. Sessions can be canceled or rescheduled with at least 24 hours’ notice; cancellations with less than 24 hours’ notice will be considered completed. Because each coaching package is reserved specifically for you, we do not offer refunds once a package is purchased. However, we know life happens. If unforeseen circumstances prevent you from starting or continuing your coaching package, please reach out — we handle these situations individually to ensure fairness and support.

Group Programs: Participants may cancel their registration up to one (1) week before the first session to receive a full credit toward a future program or service. After this period, all payments are considered final.

We understand that attending a divorce support group is a significant commitment and that unforeseen circumstances may arise. We are committed to providing a supportive and transparent experience, including our payment and refund policies.

If exceptional circumstances arise (such as illness, family emergency, or other significant life events), please contact us at powershiftcollective@gmail.com. Each case will be reviewed individually, and a one-time transfer or credit may be offered at our discretion.

Missed sessions do not qualify for refunds or pro-rated adjustments; fees cover participation in the full program. Participants will receive materials from missed sessions and a one-time 20-minute touchpoint with Divorce and Relationship Coach, Sarzana Hasin Zafar.

No refunds or credits are available for cancellations made after the second session. If a participant cancels after the first session but before the second, a partial credit of 50% of the total fee may be applied toward a future program, workshop, or 1:1 Divorce Coaching.

By registering for any PowerShift Collective program, workshop, or coaching session, you acknowledge and agree to this Refund Policy.

Changes to Schedule/Cancellation by Us: In the unlikely event that PowerShift Collective must cancel a session or an entire program, participants will receive a full refund for the affected sessions or program. 

Digital Products: Priced digital products, or downloadable resources, are non-refundable.

Non-Transferable: Registration fees are non-transferable to another individual without prior approval.

Please note: Refund and credit policies may be updated in the future. All members will be given ample notice of any changes.

By registering for our services, you agree to this refund and cancellation policy. 

At PowerShift Collective, we are committed to protecting your privacy and treating all personal information with respect, sensitivity, and confidentiality.

By registering for or participating in our 8-Week Support Group and/or 1:1 Coaching Sessions, you consent to the collection and limited use of your personal information for the following purposes:

• To communicate session details, scheduling updates, and program materials.
  
  

• To provide individualized support and ensure sessions are responsive to your personal goals, needs, and wellbeing.
  
  

• To maintain confidential records for administrative, accountability, and follow-up purposes, in accordance with applicable privacy laws.
  
  

• To evaluate and improve our programs while protecting participant identity and personal information.
  
  

All information shared within group or private sessions is treated as confidential. 

We do not record, distribute, or disclose personal details, discussions, or identifying information without your explicit consent, except where disclosure is required by law (e.g., imminent risk of harm or court order).

Personal data is securely stored and may be processed in Canada or in other jurisdictions where our trusted service providers operate. PowerShift Collective takes reasonable steps to ensure any international data handling meets or exceeds the privacy protections required under Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and comparable international regulations (including the EU General Data Protection Regulation (GDPR)).

By engaging in our programs, you acknowledge and consent to this use of your personal information. You may withdraw your consent or request access to your data at any time by contacting us at powershiftcollective@gmail.com

Last Updated: November 2025

Welcome to PowerShift Collective. By accessing or using our website, group programs, or coaching services, you agree to be bound by the following Terms and Conditions and our Privacy Policy. If you do not agree with any part of these terms, please do not use our website or services.

1. Purpose of Services

PowerShift Collective provides educational, coaching, and peer-support services designed to help individuals—particularly those navigating separation or divorce—build emotional resilience, confidence, and new beginnings.

Our current programs include 8-week group support sessions for divorcees and individual coaching sessions focused on personal development.

We are not a mental health clinic or law firm. Our services are intended for personal growth and empowerment purposes only.

2. Eligibility and Participation

By registering for any PowerShift Collective program or coaching session, you confirm that:

• You are at least 18 years of age.
  

• You voluntarily choose to participate and are responsible for your own emotional and mental well-being during the program.
  

• You understand that participation does not create a therapist–client, legal, or medical relationship.
  

Facilitators and participants are expected to maintain confidentiality, respect, and non-judgmental communication in all group settings. We reserve the right to remove any participant for disruptive, harmful, or disrespectful behavior without refund.

3. Coaching and Support Disclaimer

All PowerShift Collective programs and materials are for educational and supportive purposes only.

They are not a substitute for therapy, legal advice, or medical treatment. If you are experiencing severe distress, trauma, or crisis, we encourage you to seek professional care from a licensed therapist, counselor, or physician.

Coaching is a partnership focused on personal insight, growth, and goal-setting—it does not diagnose, treat, or cure mental health conditions.

4. Payment, Cancellation, and Refund Policy

All payments for programs and coaching sessions must be made in full prior to participation unless otherwise stated.

• Refunds: PowerShift Collective does not offer refunds once a program or session has started.
  

• Cancellations: Participants may cancel up to two (2) weeks before the first scheduled session for a full credit toward future offerings.
  

• Late Cancellations or No-Shows: Missed sessions (group or 1:1) are non-refundable and non-transferable.
  

In exceptional circumstances (e.g., medical or family emergencies), credits may be issued at our discretion.

5. Confidentiality and Privacy

We respect the privacy of all participants.

Personal information shared during registration or sessions will be handled in accordance with our Use of Personal Information Policy.

Participants are expected to uphold confidentiality regarding any personal stories, names, or information shared by others in group settings. Recording, photographing, or sharing session content without consent is strictly prohibited.

6. Intellectual Property

All written materials, videos, guides, and resources provided through PowerShift Collective remain the intellectual property of PowerShift Collective and its founders. You may use these materials for your own personal growth but may not reproduce, distribute, sell, or publicly display them without written permission.

7. Limitation of Liability

Participation in any PowerShift Collective program is voluntary and at your own risk. PowerShift Collective, its founders, facilitators, and affiliates are not liable for any direct or indirect damages, emotional distress, or outcomes arising from participation in our programs or from reliance on any information provided.

By engaging with our services, you acknowledge and accept full responsibility for your personal decisions, actions, and well-being.

8. Third-Party Links and Resources

Our website or programs may include references or links to third-party resources, professionals, or organizations. These are provided for convenience and informational purposes only.PowerShift Collective is not responsible for the content, accuracy, or practices of external sites or providers.

9. Modifications to Services and Terms

PowerShift Collective reserves the right to modify, suspend, or discontinue any program or service at any time, as well as to update these Terms and Conditions.

All changes will be posted on our website, and continued participation constitutes acceptance of the updated terms.

10. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Province of Ontario, Canada, and any applicable international laws. Any disputes arising under these terms shall be resolved in the courts of Ontario.

11. Contact Information

For questions or concerns about these Terms and Conditions, please contact us at: powershiftcollective@gmail.com